Check-in calls
“Check-in calls” usually means one of two things: a service that calls your loved one on a schedule and logs whether they picked up, or a line that answers the calls they place. Stillwell is testing the second model — an inbound line that answers, plus a caregiver return-call action — not a scheduled outbound calling service. Below is the honest breakdown of both, including free options worth knowing about.
A call goes out to your loved one at set times, automated or live. If they don’t answer, someone on your list gets notified. Some states run a free version of this — see below — and there are paid commercial versions built the same way.
A good fit for confirming that your loved one is responsive at a set time each day, on a schedule you or the program chooses.
The number your loved one already has saved under your name stays exactly as it is. When they call, the line answers — with your recorded voice, or an approved AI voice on eligible plans. The caregiver can also use the dashboard return-call action. See the plan comparison.
A good fit when the worry is what happens on THEIR end of a call — not confirming a scheduled pickup, but defining a separate route for a call they place.
Some states already run a free version of the scheduled outbound idea. Maryland’s Senior Call Check, run through the Maryland Department of Aging, places a free daily call to registered older residents who live alone, with a follow-up check when a call goes unanswered. If you’re in Maryland, or think your state might run something similar, it costs nothing to ask — contact your local Area Agency on Aging. A free program like this can run alongside anything else you set up; it isn’t an either-or.
One phone number, saved under your name, on the phone your loved one already has. No new app for them to learn, no device to charge, nothing new to remember. It doesn’t call them on a schedule — it answers when they call. See how it works.
No. Stillwell does not place outbound check-in calls on a timer. It is testing a dedicated inbound number that answers when they call. The caregiver dashboard includes a return-call action.
That’s a real, separate category of product, and it’s worth knowing it exists — some states run a free version of it. If a scheduled outbound call is specifically what you need, look for a service built for that; this line is built to answer, not to place calls on a timer.
They can be a solid, no-cost layer for the specific problem they solve: confirming your loved one is responsive at a set time each day. They don’t cover what happens when your loved one calls YOU and no one answers, which is the gap this line is built for. Running both isn’t unusual.
No new app, no button to press, no device to charge. It’s their phone, your name, one number — they just call the way they already do.
Flat monthly pricing and no scheduled outbound calling.
